RCA 20F524T - Manual (Page 34)

Chapter
Sound okay, picture poor (analog channels only)
• Check your connections. Make sure all of the cables are firmly connected to the jacks.
• Try adjusting the Sharpness menu item to improve weak signals. Go to page 24 for more instructions.
Black box appears on the screen
• Closed caption might be on. Check this setting in the SETUP menu. Go to page 24 for more instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and
point directly at the TV.
• Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
Can’t select a certain channel
• The channel may be blocked or not approved through parental control settings.
The rating limits don’t work
• You must set Master Enable to lock ( ). Go to page 19 for instructions.
I don’t remember my password and I want to unlock the TV
• If you forget your password, you can reset it. Make sure the TV is off. Press VOL- on the TV’s front panel and then
CLEAR on the remote for approximately 5 seconds. The TV turns on. Enter a new password next time you access
the PARENTAL CONTROL menu or the TIME menu.
The Parental Controls won’t let me watch a program even though it’s not rated as violent
• Maybe the movie is unrated. Check to see if the Unrated option is set to lock ( ). Refer to page 22 for
instructions.
Connection Problems with a DVD Player, Set-top Box etc.
• If the device you’re connected to has “progressive scan” and you aren’t receiving a picture using a component (Y
Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing this
varies. Look for a button on the front of the device (it might be called resolution or display), or see if there is a
switch on the back (it might be labeled “int/prog” or something similar), or the item might be in the menu system.
Consult the user’s guide for instructions.
What Else Can I Do?
• If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV.
Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug
the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug
the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.
rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in your
Warranty under How To Get Service.
How Do I Replace My Remote?
• If you need to replace your remote, call 1-800-338-0376. Your remote part number is R130C1. A shipping and
handling fee will be charged upon ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover
Card ready.
Other Information