I cannot make or receive calls – Blackberry 8820 User Manual

Page 37

• If you have not received a registration message from the wireless network,

key. Click Register Now.

• If you switched devices, verify that you have switched email service to your new

device. To switch email service to your new device, in the setup wizard, open the
email setup screen. If you created a user name and password when you set up
email on your device, type your login information. Press the

key. Click

Change Device. If you did not create a user name and password when you set
up email, complete the instructions on the screen.

• If the menu item for sending a message does not appear, verify that you have

added an email address or a PIN for your contact.

• Resend the message. Open the message. Press the

key. Click Resend.

• If you use email message filters, verify that the options for email message filters

are set correctly.

I cannot make or receive calls

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network.
• If you cannot make calls and fixed dialing is turned on, verify that the phone

number for your contact appears in your fixed dialing list or turn off fixed dialing.