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Troubleshooting, Restart function – Rinnai ENERGYSAVER ES38 User Manual

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Rinnai Corporation ES38 Manual

Troubleshooting

Problem

Remedy

Cause

Not Plugged In

Power Failure

(Initial Installation)
Air In Gas Pipe

Gas Filter Blocked
Miss Ignition

Flue terminal obstructed

Flue manifold not connected
Louver obstructed

Air filter blocked
Gas Escape

Function Lock Set

Gas turned off at meter, tank,
or valve.

Plug In
Push On/Off button to attempt
restart after power is restored.

Purge air
(Installer)

Service Call
Service Call

Clear obstruction

Service Call
Clear obstruction

Clean filter
Service Call

Cancel Function Lock

Turn gas on

N

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io

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s

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rin

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op

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at

io

n

S

m

el

l o

f g

as

N

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Ta

kes too long to

w

ar

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If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The “Ignition Failure” fault code, 11,

will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code

will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.
If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The

“Ignition Failure” fault code, 11, will appear during that hour and disappears after a successful ignition. Forced

combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls

the combustion.
If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the

appliance, then the appliance will immediately attempt ignition. No fault code will appear.

Restart Function