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Causes of poor reception, Service – RCA Model 28301 User Manual

Page 19

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• Retain the original packaging in case you need to ship the

phone at a later date.

• Periodically clean the charge contacts on the handset and

remote charger with a clean pencil eraser.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can

shield radio signals.

• You’re too close to appliances such as microwaves, stoves,

televisions, entertainment centers, etc.

• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the

house.

• Base is plugged into AC outlet with other electronic

devices.

• Handset battery is low.

Service

If trouble is experienced with this equipment, for repair or
warranty information, please contact customer service at
1-

800-448-0329. If the equipment is causing harm to the

telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by Thomson Inc. could void the user’s