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Troubleshooting guide, Telephone solutions – RCA Model 28301 User Manual

Page 14

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Troubleshooting Guide

Telephone Solutions

No dial tone

• Check and repeat installation steps:
Ensure the base power cord is connected to a working

electrical outlet .

Ensure the telephone line cord is connected to the base

and the wall jack.

• Connect another phone to the same jack; if there is still

no dial tone, the problem might be your wiring or local

service.

• The handset may be out of range of the base. Move closer

to the base.

• Ensure the batteries are installed correctly.

No signal icon

• The handset may be out of range of the base. Move closer

to the base.

• Register handset.

Handset does not ring

• Make sure the handset ringer switch is turned ON, this can

be done through the handset setup menu - Ringer Volume.

NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.