Network Equipment Technologies 500 - Manual (Page 9)

Introduction 1-3
Using this guide
The guide contains the following sections:
Overview describes how PAP processes network traffic.
The PAP screen describes the main screen and illustrates how PAP displays messages.
Commands describes how to control PAP with function keys and typed commands.
Installation describes how to install PAP and connect PAP to a PC.
Technical assistance information
If there is a problem using the N.E.T. products, call the N.E.T. Technical Assistance Center
(TAC) for assistance. The toll-free number for the United States is:
1-800-800-4638
The contact number for the UK and other European countries is:
(44)1293 600703
Customers outside the United States, and Europe may use the following toll number:
(703) 724 7999
TAC personnel are available by telephone 24 hours a day, 7 days a week. Warranty and
contract customers receive first consideration in the scheduling of technical resources.
Before contacting TAC for help, review and verify the provisions contained in your
warranty or contract. Depending on those provisions, there may be a charge for service.
When authorized, TAC Engineers can diagnose most network problems remotely, using
dial-up connections. When a service technician is required, TAC will dispatch the nearest
N.E.T. or third-party service engineer.