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Temporarily disabling parental controls, Changing the parental controls setting, If you have forgotten your pin or secret question – Nintendo DSi XL User Manual

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Master Key

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Troubleshooting

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Troubleshooting

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Troubleshooting (Continued)

How to Disable Parental Controls

There are two ways to disable Parental Controls. You can either temporarily disable them, or change the
Parental Controls settings.

Temporarily Disabling Parental Controls

Enter your PIN at the screen that is shown when you select
the restricted item.

Tap OK.

Changing the Parental Controls Setting

Go to System Settings and tap

Tap

Enter your PIN

Tap

Tap

Next, follow the on-screen instructions to change restricted content.

If you have forgotten your PIN or secret question

In the event that you forget your PIN or the answer to your secret question, follow these steps.

At the PIN entry screen, tap

Enter the answer to your secret question.

Note: You will go to the setting screen for

Parental Controls if you can answer this.

If you have forgotten the answer

to your secret question:

Once again, tap

Please call Nintendo Customer Service at

1-800-255-3700 and provide the inquiry

number shown here, and the date that is set

on your Nintendo DSi XL. You will then be

issued a master key.

Tap

Enter the Master Key, and tap

Reference

Number