Roubleshooting – NordicTrack None User Manual

Page 39

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and

follow the steps listed. If further assistance is needed, see HOW TO CONTACT CUSTOMER CARE on

page 2 of this manual.

1. SYMPTOM: THE POWER DOES NOT TURN ON

a. Make sure that the power cord is plugged into a properly grounded outlet. (See page 12.)

b. Make sure that the key is inserted into the console.

c. Check the on/off circuit breaker located on the treadmill near the power

cord. Make sure that the on/off circuit breaker is switched to the “on” posi-

tion.

2. SYMPTOM: THE POWER TURNS OFF DURING USE

a. Check the on/off circuit breaker located on the treadmill near the power cord. (See drawing 1. c. above.)

Make sure that the on/off circuit breaker is switched to the “on” position.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key into the console.

d. Check the walking belt and the walking platform for excessive wear. Replace the walking belt or the walking

platform if necessary.

e. If the power still turns off during use, see HOW TO CONTACT CUSTOMER CARE on page 2.

3. SYMPTOM: THE WALKING BELT SLOWS WHEN WALKED ON

a. If the walking belt is overtightened, performance may

decrease and the walking belt may be damaged. If

the walking belt is properly tightened, you should be

able to lift each side of the walking belt 2.5 to 5 cm (1

to 2 in.) off the walking platform. If adjustments need

to be made, first remove the key and unplug the

power cord. Using a 7/32" hex key, turn both roller

adjustment bolts counterclockwise 1/4 of a turn.

Then, plug in the power cord, insert the key, and use

the treadmill for a few minutes. Be careful to keep the

walking belt centered. Repeat until the walking belt is

properly tightened. Note: To tighten the walking belt,

see step 4. c. on page 38.

b. If the walking belt still slows when walked on, see HOW TO CONTACT CUSTOMER CARE on page 2.

“On”

Position

Roller Adjustment Bolts

2.5 to 5 cm

ROUBLESHOOTING