Exclusions, Warranty exclusive, Service agreements – Polycom IP 600 User Manual
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LIMITED WARRANTY. Polycom war-
rants to the end user (“Customer”) that
this product will be free from defects in
workmanship and materials, under normal
use and service, for one year from the date
of purchase from Polycom or its autho-
rized reseller.
Polycom’s sole obligation under this
express warranty shall be, at Polycom’s
option and expense, to repair the defec-
tive product or part, deliver to Customer
an equivalent product or part to replace
the defective item, or if neither of the two
foregoing options are reasonably available,
Polycom may, on its sole discretion, re-
fund to Customer the purchase price paid
for the defective product. All products that
are replaced will become the property of
Polycom. Replacement products or parts
may be new or reconditioned. Polycom
warrants any replaced or repaired product
or part for ninety (90) days from ship-
ment, or the remainder of the initial war-
ranty period, whichever is longer.
Products returned to Polycom must be
sent prepaid and packaged appropriately
for safe shipment, and it is recommended
that they be insured or sent by a method
that provides for tracking of the package.
Responsibility for loss or damage does not
transfer to Polycom until the returned item
is received by Polycom. The repaired
or replaced item will be shipped to the
Customer, at Polycom’s expense, not later
than thirty (30) days after Polycom re-
ceives the defective product, and Polycom
will retain risk of loss or damage until the
item is delivered to the Customer.
Polycom will not be liable under this
limited warranty if its testing and exami-
nation disclose that the alleged defect or
malfunction in the product does not exist
or results from:
• Failure to follow Polycom’s instal-
lation, operation, or maintenance
instructions.
• Unauthorized product modification or
alteration.
• Unauthorized use of common carrier
communication services accessed
through the product.
• Abuse, misuse, negligent acts or omis-
sions of Customer and persons under
Customer’s control; or
• Acts of third parties, acts of God, ac-
cident, fire, lightening, power surges or
outages, or other hazards.
Exclusions
Polycom Limited Warranty
and Limitation Liability
CE and VCCI Mark
This SoundPoint
®
IP 600/601 SIP has
been marked with the CE mark. This mark
indicates compliance with EEC directories
89/336/EEC and 73/23/EEC.
A full copy of the Declaration of Confor-
mity can be obtained from Polycom Ltd.,
270 Bath Road, Slough, Berkshire, SL1
4DX, UK.