Planet Technology WPG-110 - Manual (Page 36)

WPG-110 User Manual
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Troubleshooting
Q1. If I upgrade the firmware, can I use older client utility ?
A: : After you did firmware upgrade complete, you should download Client
utility from WPG-110 to replace older one; otherwise it might cause working
improperly because version compatibility issue.
Q2. Why my PC and WPG-110 connection is established but client utility
can’t find server box ?
A: (1) Check if your firewall blocks the client utility. If so, add this program to
your exception list and try again.
(2) Make sure client utility you are using now is downloaded from this
current WPG-110.
Q3. How do I know firmware upgrade is completed?
A: (1) While you are doing firmware upgrade, remember DON”T TURN
OFF WPG-110. Or the device will be damaged permanently..
(2) While firmware upgrade in progress, the POWER LED will be “RED”
color and LAN LED will be blinking. Once upgrade completes, the POWER
LED will turn into yellow color and LAN LED will be green color.