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Troubleshooting – Philips AZ 2425/17 User Manual

Page 18

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TROUBLESHOOTING

18

English

If a fault occurs, first check the points listed below before taking the set for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service
center.
WARNING: Under no circumstances should you try to repair the set yourself, as this would

invalidate the warranty.

PROBLEM
– POSSIBLE CAUSE
• REMEDY

No sound/power
– VOLUME is not adjusted.
• Adjust the VOLUME.

– Headphones are connected.
• Disconnect headphones.

– Batteries are exhausted.
• Insert fresh batteries.

– Batteries are incorrectly inserted.
• Insert the batteries correctly.

– Pwer cord is not securely connected.
• Connect the power cord properly.

– Batteries loaded but power cord still plugged

in and connected.

Pull out the power cord from the MAINS

outlet and the set.

Reversed left and right sound/no sound
from one speaker
– Speakers incorrectly connected
• Connect properly: L to left, R to right

Poor bass sound
– Speakers not in phase.
• Connect speaker poles correctly, ‘+’ pole (red

marked wire) to ‘+’; ‘–’pole (black/unmarked
wire) to ‘–’.

CD playback does not work
– CD is badly scratched or dirty.
• Replace or clean the CD, see Maintenance.

– Laser lens steamed up
• Wait until lens has acclimatized

The CD skips tracks
– CD is damaged or dirty.
• Replace or clean the CD.

– PROGRAM/SHUFFLE is active.
• Switch off the PROGRAM/SHUFFLE function.

Poor cassette sound quality
– Dust and dirt on the heads, capstan or

pressure roller.

• Clean the heads etc., see Maintenance.

– Use of incompatible cassette types (METAL

or CHROME).

• Only use NORMAL (IEC I) for recording.

Recording does not work
– Cassette tab(s) may be broken out.
• Apply a piece of adhesive tape over the

missing tab space.

Remote control does not function properly
– Batteries are exhausted.
• Insert new batteries.

– Batteries are incorrectly inserted.
• Insert batteries correctly.

– Distance or angle between the set is too

large.

• Reduce the distance or angle.

The type plate is located on the base of the set.

XP AZ 2425/17 19-09-2000 13:19 Pagina 18

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