Panasonic DMR-ES15 User Manual

Page 42

RQT8314

Troubleshooting guide

Sound

Page

No sound
Low volume.
Distorted sound.
Cannot hear the desired audio
type.

• Check the connections and settings. Check the input mode on the amplifier if you have

connected one.

• Press [AUDIO] to select the audio.
• Turn off V. Surround Sound in the following cases.

– When using discs that do not have surround sound effects such as Karaoke discs.
– When playing MTS broadcast programs.

• The disc may have a restriction on the method of audio output. If “D. MIX” does not appear in

the display when playing multi-channel DVD-Audio, only audio for the two front channels will be
output. Refer to the disc’s jacket.

8–11, 38

23
27

—

Cannot switch audio.

• You cannot change the audio type when DVD-R, DVD-R DL, DVD-RW (DVD-Video format),

+R, +R DL or +RW is in the disc tray.

• You cannot change the audio type when playing DVD-R, DVD-R DL, DVD-RW (DVD-Video

format), +R, +R DL or +RW. (You can select “Main” or “SAP” in “Multi-channel TV Sound

( MTS )” in the Setup menu before recording.)

• When the sound is output from DIGITAL AUDIO OUT terminal, the sound effect doesn’t work if

the setting of “Dolby Digital” is “Bitstream”.

• There are discs where audio cannot be changed because of how the disc was created.

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11, 38

—

Operation

Cannot operate the television.
The remote control doesn’t
work.

• Change manufacturer code. Some televisions cannot be operated even if you change the code.

• The remote control and main unit are using different codes.

Change the code on the remote control.

Press and hold [ENTER] and the indicated number button at the
same time for more than 2 seconds.

• The batteries are depleted. Replace them with new ones.

• You are not pointing the remote control at the main unit’s remote control signal sensor during

operation.

• Colored glass may obstruct the signal reception/transmission.

• Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight

exposure.

• It may be necessary to set the code on the remote control again after changing the batteries.

• It may be necessary to set the manufacturer code again after changing the batteries.

—

The unit is on but cannot be
operated.

• Some operations may be prohibited by the disc.

• The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.

• One of the unit’s safety devices may have been activated.

Reset the unit as follows:

1 Press [POWER 8] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [POWER 8] on the main unit for about

10 seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

2 Press [POWER 8] on the main unit to switch it on. If the unit still cannot be operated,

consult the dealer.

—

Cannot eject disc.

• The unit is recording.

• The unit may have a problem. While the unit is off, press and hold [g] and [CH 1] on the main

unit at the same time for about 5 seconds. Remove the disc and consult the dealer.

—

Startup is slow.

• Startup takes time in the following situations.

– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC power supply cord is connected.

—

Takes time to read DVD-RAM.

• It may take time to read a disc if it is being used for the first time in this unit or it has not been

used for a long time.

—

Recording, scheduled recording and copying

Cannot record.

• You haven’t inserted a disc or the disc you inserted cannot be recorded on. Insert a disc the

unit can record onto.

•

The disc is not formatted. Format the disc using DVD

Management.

• The write-protect tab on the cartridge is set to Protect, or the disc is protected with DVD

Management.

• Some programs have limitations on the number of times they can be recorded. (CPRM)

• The disc is full or nearly full. Delete unneeded titles or use another disc.

• You cannot record on finalized DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL

or DVD-RW (VR format) discs.

• Due to peculiarities of DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL or +RW

you may be unable to record onto them if you either insert and remove the disc or switch the

unit on and off while a disc is loaded, a total of fifty times.

• DVD-R, DVD-R DL, DVD-RW, +R, +R DL and +RW recorded on this unit may not be

recordable on other Panasonic DVD recorders.

29, 33, 34

—

Cannot record from external

equipment.

• Check that the connection is correct.

• Select the input channel (“IN1”, “IN2” or “DV”) for the equipment you have connected.

8, 9, 32

—

Scheduled recording does not

work properly.

• The scheduled program is incorrect or different scheduled program times overlap. Correct the

program.

• Set the clock.

Scheduled recording does not

stop even when [g] is

pressed.

• If you start recording immediately after turning on the unit while “Quick Start” is set to “On”,

you cannot then stop recording for a few seconds.

The scheduled program

remains even after recording

finishes.

• The scheduled program remains if set to Monday - Friday, Monday - Saturday, Sunday -

Saturday or weekly.

A part or whole of a recorded

title has been lost.

• If there is a power failure or the plug is disconnected from the household AC outlet while

recording or editing, the title may be lost or the disc may become unusable. You will have to
format the disc (

) or use a new disc. We cannot offer any guarantee

regarding lost titles or discs.

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RAM -RW(V) +R +R DL +RW

RAM -RW(V) +RW