Troubleshooting – Princess PI 1010A User Manual
Page 31

DATE PRINTED: 2/8/05 Revision Date: 02/01/05
PI-1010A Page 31
Troubleshooting
Wood too green or wet. Use seasoned wood.
Combustor plugged or coated. Clean combustor, see page 26.
Combustor not functioning. Check and test combustor 
 If needed replace combustor. See page 27. 
Thermostat not operating properly. Consult your blaze King Dealer.
By-pass door leaking or not Inspect and clean area around by-pass doors. 
closing completely. Adjust or repair as necessary. Consult your 
 Blaze King Dealer. 
 
PROBLEM: Spots of creosote accumulation in chimney or chimney connector. 
CAUSE SOLUTION 
Air leaks in chimney or flue connector. Inspect chimney and/or flue connector. Repair 
 or replace as necessary Check to be sure that 
 the flue connector is installed correctly. 
 CAUTION: a leaking flue connector is a fire 
 hazard and demands immediate attention. 
Poor draft caused by an oversize flue, etc. Measure draft with Manometer. 
 See DRAFTS, page 9 & 21. 
 See CHIMNEY, page 8. 
 Consult your Blaze King dealer or a chimney sweep. 
 
PROBLEM: Door glass quickly becomes coated with creosote. 
 
If you burn your stove on med-lo for extended time-periods, the glass will become coated with creosote. 
Usually the creosote can be burned off by burning your stove on high for 1 hour with a fresh fuel load. 
 
CAUSE SOLUTION 
 
Low thermostat setting or lowering the thermostat Turn the thermostat to the warmest setting 
setting too far, too quickly. during the first 20 - 30 minutes or until 
 the fire is well established after each reloading. 
Poor draft caused by an oversize or short flue, etc. Measure draft with Manometer. 
 See DRAFTS, page 9 & 21. See CHIMNEY, page 8. 
 Consult your Blaze King dealer or a chimney sweep. 
Obstruction in chimney or cap screen. Remove obstruction. Clean chimney and/or cap 
 screen. 
Strong, gusting winds causing downdraft in chimney. Install wind-resistant chimney cap.
Tightly sealed house, inadequate air supply. Open a window, slightly, near the stove.
Burning poorly seasoned wet wood, or Use seasoned wood with low pitch content. 
wood with high pitch content, such as some types of pine. 
 
PROBLEM: The catalyst temperature cannot be controlled. Turning the thermostat down often makes the 
catalyst temperature go up. 
 
CAUSE 
Turning the thermostat down, particularly in the first half of the burn cycle, causes the fire to emit more smoke, 
which is fuel for the catalyst. The catalyst temperature therefore climbs for up to several hours. This is normal, 
and is of no concern. As long as only the catalyst temperature is elevated, there is nothing to worry about. 
