Panasonic KX-TG5438 - Manual (Page 60)

Useful Information
60 For assistance, please call 1-800-211-PANA (7262).
Answering system
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 37).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 28).
The display exits the
caller list while searching.
L
The handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
I cannot listen to
messages from a remote
location. L A touch tone phone is required for remote operation.
L
Press the remote code correctly and press each key
firmly (page 48).
L
The answering system is off. Turn it on (page 49).
The other party
complains that they
cannot leave a voice
message.
L
The recording time is set to “Greeting only”. Select
“1min”, “2min”, or “3min” (page 50).
L The memory is full. Erase unnecessary messages
(page 45).
“ E” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L
Message memory is full. Erase unnecessary messages
(page 45).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L
If someone is using the voice changer or talking on a
conference call, you cannot operate the answering
system. Try again later.
During message
playback, the unit rings
and cancels playback.
L
A call is being received. Answer the call and start again
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly. L New messages have been recorded. Listen to the new
messages (page 45) or turn the message alert off (page
51).
When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.
L
Set the date and time again (page 16).
Problem Cause & solution
TG5438_5439.book Page 60 Tuesday, January 11, 2005 4:46 PM