6 technical 28 – PreSonus FireBox User Manual
Page 28
6 TECHNICAL
28
Power Issues
Q: I just bought a FIREBOX from (dealer name goes here) in (city and state go
here) and I live in Morocco. When I plugged in my FIREBOX it caught on fire and
smoke came out of the top. What do I do?
A: PreSonus has a distributor in almost every country. Therefore, PreSonus does
not authorize or condone exportation of any of our products by US dealers. If you
have done this and your product has been damaged (more than likely due to
voltage irregularities) then you will need to return the unit to the dealer in the
United States. The dealer can then return it to PreSonus for a non-warranty
repair. After the unit is repaired, the dealer will be billed accordingly and the unit
will be returned to the dealer.
Cubase LE
For help with Cubase LE press F1 while running Cubase LE or visit:
www.steinberg.com
.
For additional trouble shooting information check online at
www.presonus.com/FIREBOX.html