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Troubleshooting – Pitney Bowes E589 User Manual

Page 27

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SV60975 Rev A

Troubleshooting

Indicator Light

None

Check mailpiece
Power light blinks.

Cause

Out of tape.

Tape pack not fully
inserted.

More than 50 tapes
in slot.

Tape is jammed.

Solution

Add tape. For more
information see page l3.

Push pack in fully to solid
stop.

Remove some tapes.

Remove meter to clear
jammed tape. See page
12. Press Clear to reset.

Tape Does Not Feed

21

Postage Imprint Too Light

Indicator Light

None

Cause

Ink cartridge needs
replacing.

Solution

Install new ink cartridge.
Do not reuse ink cartridge
or add ink. See page 15.

Indicator Light

None

Cause

Contents of envelope
not flush to top and
right edge of envelope
when postage printed.

Solution

Tamp contents to top and
right edge of envelope
before feeding.

Postage Imprint Incomplete Or Broken