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Troubleshooting – Pitney Bowes E589 User Manual

Page 26

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SV60975 Rev A

Envelope Does Not Seal

Indicator Light

Print + Seal or

Seal

Only

Indicator Light

Print Only

Solution

Add E-Z Seal

®

solution.

For more information see
page 14.

Solution

Press Seal Only and
refeed.

Cause

Fluid bottle is out of
E-Z Seal

®

solution.

Cause

User did not press Seal
Only
or Print + Seal
before feeding envelope.

Machine reset to Print
Only after not being
used for more than 30
seconds.

Cause

Catcher tray is full.

Ejector rollers not set
properly.

Solution

Empty catcher tray.

Adjust ejector rollers.
For more information
see page 16.

Solution

Adjust catcher tray.

Indicator Light

None

Indicator Light

None

Cause

Catcher tray not
positioned properly.

20

Troubleshooting

Envelope Does Not Eject

Envelopes Do Not Stay In Catcher Tray

Cause

Sealer brush dirty.

Indicator Light

None

Insufficient Or Partial Sealing

Solution

Lift tab and slide
sealer brush
toward you to
remove. Clean by
rinsing with
warm water.