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Troubleshooting, Solving problems, Troubleshooting -1 – Polycom MOBILE RESPONDER 3725-23487-003/A User Manual

Page 23: Solving problems -1

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Troubleshooting

This chapter presents problems, likely causes, and corrective actions for the

Mobile Responder. Problems are organized by category to help you

troubleshoot them quickly.
You can find additional troubleshooting information in the Administrator’s

Guide for the VSX Series, which is available on the VSX Series documentation

CD that comes with the Mobile Responder or at

www.polycom.com/videodocumentation

. This document can help you

identify and correct issues associated with the VSX 8000, such as problems

accessing system screens or problems making video calls.
If you have referred to the documentation and you still are unable to resolve

your issue, contact Polycom Technical Support. The last section of this chapter

tells you how to do so.

Solving Problems

To find and resolve your problem, look under one of these sections:

Power

System Components