Pioneer DJM-900NXS-W - Manual (Page 24)

En 24
Additional information
Troubleshooting
! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the
trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! The player may not operate properly due to static electricity or other external influences. In such cases, normal operation may be restored by unplugging the power cord
then plugging it back in.
Problem Check Remedy
The power is not turned on. Is the power cord properly connected? Plug in the power cord to an AC outlet.
No sound or small sound. Is the [DIGITAL, CD/ LINE, PHONO, LINE, USB */ *] selector
switch set to the proper position? Turn the [DIGITAL, CD/ LINE, PHONO, LINE, USB */ *] selector switch to switch
to the channel’s input source. (page 14)
Are the connection cables properly connected? Connect the connection cables properly. (page 8)
Are the terminals and plugs dirty? Clean the terminals and plugs before making connections.
Is [MASTER ATT.] set to [–6 dB], etc.? At the [USER SETUP] screen, switch [MASTER ATT.]. (page 23)
Digital sound cannot be output. Is the digital audio output’s sampling frequency (fs) suited
for the specifications of the connected device? On the [CLUB SETUP] screen, set [Digital Master Out Sampling Rate]
according to the specifications of the connected equipment. (page 23)
Distorted sound. Is the sound level output from the [MASTER] channel
appropriately set? Adjust the [MASTER LEVEL] control so that the master channel level indicator
lights at around [0 dB] at the peak level. (page 14)
Set [MASTER ATT.] to [–3 dB] or [–6 dB]. (page 23)
Is the level of audio input to each channel properly set? Adjust the [TRIM] control so that the channel level indicator lights at about [0
dB] at the peak level. (page 14)
Can’t crossfade. Are the CROSS FADER ASSIGN (A, THRU, B) selector
switches properly set? Set the [CROSS FADER ASSIGN (A, THRU, B)] selector switches for the differ-
ent channels properly. (page 14)
Can’t fader start a DJ player. Is [FADER START] set to [OFF]? At the [USER SETUP] screen, set [FADER START] to [ON]. (page 23)
Is the DJ player properly connected to the [LINK] terminal? Connect the DJ player to the [LINK] terminal properly using a LAN cable. (page 8)
Are the audio cables properly connected? Connect this unit’s audio input terminals and the DJ player’s audio output
terminals by audio cable. (page 8)
Is the DJ player’s player number properly set? Set the DJ player’s player number to the same number as the channel to which
the audio cable is connected.
[BEAT EFFECTS] does not work. Is the [1, 2, 3, 4, MIC, CF.A, CF.B, MASTER] selector switch
properly set? Turn the [1, 2, 3, 4, MIC, CF.A, CF.B, MASTER] selector switch to select the
channel to which you want to apply the effect.
[SOUND COLOR FX] does not work. Is the [COLOR] control set to an appropriate position? Turn the [COLOR] control clockwise or counterclockwise. (page 15)
Can’t use an external effector. Is the [ON/ OFF] button for [BEAT EFFECTS] set to [ON]? Press the [ON/ OFF] button for [BEAT EFFECTS] to set [SND/ RTN] to [ON].
(page 16)
Is the external effector properly connected to the [SEND] or
[RETURN] terminal? Connect the external effector to the [SEND] and [RETURN] terminals. (page 8)
Distorted sound from an external effector. Is the external effector’s audio output level set to an appro-
priate level? Adjust the external effector’s audio output level.
Tempo (BPM) cannot be measured or measurement
value of tempo (BPM) is implausible. Is the audio input level too high or too low? Adjust the [TRIM] control so that the channel level indicator lights at about [0
dB] at the peak level. (page 14)
For some tracks, it may not be possible to measure the tempo (BPM). Use the
[TAP] button to input the tempo manually. (page 16)
Measured tempo (BPM) differs from tempo indicated
on CD. — The values may differ slightly due to the different ways in which the BPM is
measured. There is no need to make any corrections.
MIDI sequencer does not synchronize. Is the MIDI sequencer’s sync mode set to Slave? Set the MIDI sequencer’s sync mode to Slave.
Does the MIDI sequencer you are using support MIDI timing
clocks? MIDI sequencers not supporting MIDI timing clocks cannot be synchronized.
MIDI control does not work. Is the MIDI channel turned on? Press the [ON/ OFF] button for [MIDI]. (Operating DJ software using the MIDI
function on page 17)
Are the MIDI settings properly set? To operate DJ software with this unit, this unit’s MIDI messages must be
assigned to the DJ software you are using. For instructions on assigning mes-
sages, see your DJ software’s operating instructions.
This unit is not recognized after it has been connected
to a computer.
USB indicator is off or flashing. Is the driver software properly installed on your computer? Install the driver software. If it is already installed, reinstall it. (page 9)
Sound of a computer cannot be output from this unit. Are this unit and computer properly connected? Connect this unit and computer using a USB cable. (page 9)
Are the audio output device settings properly set? Select this unit with the audio output device settings. For instructions on mak-
ing settings for your application, see your application’s operating instructions.
Is the [DIGITAL, CD/ LINE, PHONO, LINE, USB */ *] selector
switch set to the proper position? Set the [DIGITAL, CD/ LINE, PHONO, LINE, USB */ *] selector switch to the
[USB */ *] position. (page 14)
Effect sound cannot be monitored even when the [CUE]
button for [BEAT EFFECTS] is pressed. — The circuit that generates the echo for the [ECHO], [REVERB], [ROLL], [SLIP
ROLL] and [REV ROLL] effect sounds is positioned after the effect circuit, so
the effect sound cannot be monitored. This is not a malfunction.
Sound is distorted when an analog player is connected
to this unit’s [PHONO] terminals.
Or, lighting of the channel level indicator does not
change even when the [TRIM] control is turned. Have you connected an analog player with a built-in phono
equalizer? For analog players with built-in phono equalizers, connect the player to the
[CD/ LINE] or [LINE] terminals. (page 8)
If the analog player with built-in phono equalizer has a PHONO/ LINE selector
switch, switch it to PHONO.
Is an audio interface for computers connected between the
analog player and this unit? If the audio interface for computers has a line level output, connect it to the
[CD/ LINE] or [LINE] terminal. (page 8)
If the analog player has a PHONO/ LINE selector switch, switch it to PHONO.