Polycom RSS 2000 V1.0 - Manual (Page 7)

DOC2153A RSS 2000 Getting Started guide + Corrections- V1.0.1.002.doc.1.002
Page 7
RSS2000 Policies and Limitations
Subject Description
H.323 Alias
length The maximum length of the system H.323 alias name is 16 characters
IVR message The format for IVR message files is: WAV files, PCM 16bits
Console
Service RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1,
Flow control OFF.
ONLY ONE connection to the Console service is allowed, either by RS232 or
by Telnet, but not both.
Endpoint menu 1. When schedule a dial out & record from the Web UI, RSS will loopback the
video and NEVER show the menu unless a menu operation (FECC arrow
keys or DTMF 2/4/6/8) is given from the endpoint.
2. When a pre-defined endpoint dials into the RSS and the endpoint has the
"immediate recording" option, RSS will do the same as above.
3. When inviting an endpoint to a P2P recording room (using E.164 number
of the P2P room followed by #/* and E.164 number of the invited endpoint
), the inviting endpoint will have the menu and the invited endpoint won’t
have the menu
4. When two endpoints meet at a P2P recording room, only one of them can
have the menu at a time.
H.264
bandwidth The maximum bandwidth for H.264 is limited to 768K
P2P recording
maximum
bandwidth Maximum bandwidth for a P2P recording room is 1024K. If video protocol for
P2P recording room is H.264, then the maximum bandwidth is 768K
Archive file size If the media file size exceeds 4GB, downloading it from Web UI may be
incomplete.
Media Player
Support Windows Media Player 9/10 is required. WMP 10 is recommended.
RealPlayer can also be used if WMP is properly installed.
QuickTime player is not supported.
Some third party media player such as Media Player Classic (MPC) and VLC
can also be used, but they were not certify
Archive
playback Archive playback with WMP does not support playback controls:
Pause/Resume/FF/Backward, etc
H.323 playback During H.323 playback, if there is packet loss and endpoint requests I-Frame,
RSS cannot apply the request. Since all audio/video data are from the media
file.
System Reset Hard reset (power off and on) is not recommended.
Reset should be done via the Web UI or Console service whenever possible.