Philips - MX3660D - Manual (Page 26)

24
English
Troubleshooting
WARNING!
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do
not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to
solve a problem by following these hints, consult your dealer or service center.
Problem Solution
No power.
– Check if the AC power cord is properly connected.
No picture.
– Select the appropriate video input mode on the TV.
– Check if the TV is switched on.
– Check the video connection.
– Set your TV to the correct Video In channel. These channels are usually near channel 00. Or,
you may have a button on the TV remote control that selects Auxiliary or A/V IN channel. See
your TV owner’s manual for details. Or, change channels at the TV until you see DVD screen
on the TV.
Distorted or poor picture.
– Sometimes a small amount of picture distortion may appear. This is not a malfunction.
– Clean the disc.
– Check the video connection. You cannot use S-Video and Component Video connections at
the same time.
Completely distorted picture or
– Make sure the NTSC/PAL setting at the DVD player matches the video signal of your
black/white picture.
television (see “System Setup (DVD) - Setting the pictures - TV system”).
The aspect ratio of the screen
– The aspect ratio is fixed on the DVD disc.
cannot be changed even though
– Depending on the TV, it may not allow you to change the aspect ratio.
you have set the TV shape.
No sound or distorted sound.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Replace the speaker cables.
– Check the speaker settings.
– The system is in pause, slow motion or fast forward/reverse mode, press PLAY/PAUSE to
resume normal play mode.
No sound is heard from the
– Use the CENTER +/- or REAR+/- to adjust the volume level.
center or rear speakers.
– Check that the center or rear surround speakers are connected correctly.
– Use surround mode and make sure that the source material is recorded or broadcast in Dolby
Digital, DTS or Dolby Pro Logic surround sound.
The DVD player does not
– Insert a readable disc with the playback side facing down.
start playback.
– Check the disc type, color system and regional code. Check for any scratches or smudges on
the disc.
– Press SYSTEM MENU to turn off the setup menu screen.
– Cancel the parental control rating function or change the rating level.
– Moisture has condensed inside the system. Remove the disc and leave the system turned on
for about an hour..
The DVD system does not respond
– Disconnect the power plug from the outlet and insert again.
when the buttons are pressed.
The language for the sound or
– Multi-language sound or subtitle is not recorded on the DVD.
subtitle cannot be changed when
– Changing the language for the sound or subtitle is prohibited on the DVD.
playing a DVD.
No image is output when a
– Make sure the component is connected correctly.
function is selected.
– Press the correct function button for the input source.
Considerable noise in radio
– Tune in the correct frequency.
broadcasts.
– Connect the antenna.
– Route RF (AC-3) and digital cables away from the antenna terminals and wires.
– Fully extend the FM wire antenna. Position for best reception and secure to a wall.
– Connect an outdoor FM or AM antenna.
– Adjust the direction and position for best reception.
– Turn off the equipment causing the noise or move it away from the DVD system.
– Place the antenna farther away from the equipment causing the noise.
The remote control does not
– Point the remote control at the remote sensor of the unit.
function.
– Reduce the distance to the player.
– Remove any possible obstacles.
– Replace the batteries with new ones.
– Check that the batteries are loaded correctly.
The display is dark.
– Press DIM again.
Low hum or buzz sound.
– Place the DVD system as far away as possible from electric devices with interference.
Low bass response.
– Check all speakers for correct polarity.
T RO U B L E S H O OT I N G