Contacting technical support, Making a technical support query – Perle Systems IOLAN SDS User Manual
Page 14
Contacting Technical Support
14
IOLAN SDS/SCS/STS/MDC CLI Reference Guide, Version 3.7
Contacting Technical Support
Making a Technical Support Query
Who To Contact
If you bought your product from a registered Perle supplier, you must contact their Technical Support
department; they are qualified to deal with your problem.
Have Your Product Information Ready
When you make a technical support enquiry please have the following information ready:
Making a support query via the Perle web page
If you have an internet connection, please send details of your problem to Technical Support using
the email links provided on the Perle web site in the
Support/Services
area.
Note:
Perle offers free technical support to Perle Authorised Distributors and Registered Perle
Resellers.
Item
Write Details Here
Product Name
Problem Description
Your Name
Company Name and
Address
Country
Phone Number
Fax Number
Email Address