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Plantronics WO100 User Manual

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Contents

Plantronics Savi User Guide

1 Package Contents and Features ...........................

4

1.1 Savi Base

................................................................. 4

1.2 Savi Headset

............................................................ 5

1.3 HL10 Lifter (Optional)

............................................... 6

2 Base Set Up ...........................................................

7

2.1 Attaching Charge Cradle to Base

............................ 7

2.2 Connecting Base to Desk Phone

............................. 7

2.3 Connecting Power Supply to Base

.......................... 7

2.4 Positioning Base

...................................................... 7

3 Headset Set Up ....................................................

8

3.1 Fitting Headset

........................................................ 8

3.2 Docking and Charging the Headset

......................... 8

4 Configure and Test Call .........................................

9

4.1 Checking Configuration

........................................... 9

4.2 Making a Test Call with Desk Phone

....................... 9

5 Lifter Set Up (Optional) .......................................

10

5.1 Installing Lifter

........................................................ 10

5.2 If You Do Not Hear a Dial Tone

.............................. 10

5.3 Additional Parts (if required)

................................... 11

6 PC Set Up ...........................................................

12

6.1 Installing USB Cable

.............................................. 12

6.2 Installing PerSono Suite Software

......................... 12

6.3 Making a Test Call with PC

.................................... 12

7 Using Your Savi Office Professional Wireless

Headset System .................................................

13

Powering up Headset

.................................................. 13

Placing, Answering and Ending Calls with
Desk Phone

................................................................. 13

Placing, Answering and Ending Calls with PC ............

14

Switching Between Desk Phone and PC Audio

......... 14

Mixing Desk Phone and PC Audio

.............................. 14

Muting the Headset

..................................................... 15

Subscribing a Master Headset

.................................... 15

Conferencing In Up to Three Additional Headsets

...... 15

Setting Default Line to Desk Phone or PC

................... 16

Toggling On/Off Over-the-Air Subscription

.................. 16

Setting the Range

........................................................ 16

Ending Subscription

.................................................... 16

Placing the Headset in Sleep Mode

............................ 16

Subscription Button Indicator Light

............................. 16

Desk Phone and PC Talk Buttons
Indicator Lights

............................................................ 16

Talk Time ......................................................................

17

Desk Phone and PC Talk Buttons
“Rules to Live By”

........................................................ 17

Headset Call Control Button Functions .......................

17

Headset Indicator Light

............................................... 17

Headset Tones

............................................................. 17

8 PerSono Suite Software ......................................

18

Audio Control

............................................................... 18

Softphone Support ......................................................

20

Settings Screen – Headset and Base

.......................... 21

Help for Base Settings

................................................. 22

PC Panel Screen

.......................................................... 24

Security Screen

............................................................ 24

Support Screen

............................................................ 24

Upgrade Firmware

....................................................... 25

Upgrade Software

........................................................ 25

9 Troubleshooting and Common Questions ...........

26