Pitney Bowes N521P User Manual
Page 24
23
N500 User Guide
Probable
Symptom
Cause
Recommendation
Blank screen.
A. Sleep mode.
Touch the weight platform.
B. PROM not firmly
Reinstall/replace PROM.
in slot.
C. No power.
Check power supply is firmly connected
at each end. Remove plug from wall
outlet, wait 10 seconds; reconnect.
Scale does not
Interference with
Press Zero key.
return to zero.
scale platform.
Scale displays
Out of calibration or
Check for foreign matter under scale
zero weight only.
mechanical
platform. Call CARELINE.
interference.
Scale display does
Platform incorrectly
Ensure platform correctly seated. Check
not reach 2kg.
seated or mechanical
for foreign matter under platform.
interference.
Inconsistent
A. Air currents moving
Move scale to another location.
weights.
across platform.
B. Platform or item
Clear area around scale.
being weighed touching
another object.
C. Vibrations affecting
Turn vibration filter ON (see page 19).
scale.
D. Scale not level.
Re-level the scale (see page 26).