Philips MX6000I/37 - Manual (Page 47)

Problem Solution
VCR or other recording equipment
– Press SURROUND repeatedly to select STEREO.
connected to the Streamium system
– With equipment connected to DIGITAL OUT, make sure the setting of
does not record sound correctly
“Digital output” in the System menu is correct. See “Digital output” on
page 41.
No picture or distorted picture
– Make sure the P-SCAN switch on the rear of the Streamium System is set
to ON if you connected a Pro Scan capable TV to COMPONENT P
R
P
B
Y on
the Streamium System.
– Press and hold the green button (ANGLE) on the remote control for
6 seconds to reset the video settings. Next, read “No picture or distorted
picture” on page 17.
– Use the CVBS connection instead of S-Video or Component Video to connect
your TV to the Streamium System. For this, press and hold the green button
(ANGLE) on the remote control for 6 seconds to reset the video settings,
disconnect the Streamium System from the power supply and follow the
instructions in “Using Composite Video (CVBS)” on page 14.
No video signal available on
– When INTERNET or PC LINK is selected, a video signal will be available
video output jacks (CVBS, S-Video,
either on the Component Video or on the CVBS and S-Video jacks.
Component)
See “No picture or distorted picture” on page 17 to switch between
Component Video and S-Video/CVBS.
Playback of Internet services skips or
– If you share the broadband Internet access with other users, there may not be
interrupts
enough broadband Internet bandwidth available to the Streamium System.
Media file (music, video or photo)
– The file format of the media file may not be supported by the
does not play or in poor quality only
Streamium System. Play a media file with a supported file format.
Visit http://My.Philips.com for the latest information on supported file formats.
– The wireless reception is low. Change the position of your wireless
equipment to improve the reception.
– The media has been recorded in low quality, e. g. music files with a low
bitrate (64 kbps).
No connection to the Internet
General solutions, always try first:
– Press INTERNET again. If necessary, repeat this step several times.
– Make sure the computers in your network connect to the Internet. If they do
not, consult your network administrator or Internet service provider.
“The system could not connect to
– Check if your (wireless) router and your cable modem are
the server.” appears
connected properly to each other.
– Your Internet service provider uses a proxy. Press the green button (ANGLE)
on the remote control to enter the proxy name and the proxy port.
“An IP address could not be obtained
– If you use a (wireless) router, make sure “DHCP server” is enabled in the
automatically.” appears
configuration menu of the router.
– Press the green button (ANGLE) on the remote control to enter the
IP settings manually.
“The WEP key you entered has
– All WEP keys must have the same format (either ASCII or
an invalid format.” appears
HEX format) and the same length (ASCII: either 5 or 13 characters,
HEX: either 10 or 26 digits).
Cannot access Internet media after
– After entering your email address, you will get an email with instructions on
entering the email address
how to create a user account. Please follow these instructions. Next, press
INTERNET on the remote control.
Troubleshooting
47
English