Polycom 2490 - Manual (Page 22)

SoundStation2 Avaya User Guide - 22
Troubleshooting
No Dial Tone
The telephone cable must be plugged into a digital
telephone jack. If the dial tone is not heard, verify the
following:
► Check that the console is opera-
tional.
► Check that the telephone cable
from the interface module is
connected to the digital PBX
line.
Does Not Ring
Check that the ringer is not turned off.
See “Ring Type”, page 12. ► If the volume is turned all the
way down, increase the volume
with the Volume buttons.
Flickering LCD
If your screen appears to flicker, it
may be because you are using a cer-
tain type of florescent lighting in your building. Move the SoundStation2
Avaya away from the lights or replace
the florescent bulbs.
Keypad Input Doesn’t Register
This could happen if you enter infor-
mation too quickly. Press the alphanu-
meric buttons slowly. Some buttons may not be recognized
if you press them too quickly.
Muffled or “in a well” Reception
This is caused by highly reverberant rooms and people
speaking too far from the microphone.
► Speak closer to the console so
that the microphones pick up
your speech more accurately.
► Add more sound absorbency to
the room.