LapLink MN-LGD011-XX-US User Manual
LapLink Computers
Table of contents
Document Outline
- 1 Introducing LapLink Gold Corporate
- 2 Connecting to other computers
- 3 Using the Address Book
- 4 Setting up security for incoming connections
- 5 Using Remote Control
- Using Remote Control-Overview
- Hosting a Remote Control session
- Viewing the host
- Customizing keyboard control
- Disabling the host keyboard and mouse and blanking its screen
- Rebooting and logging on to the host
- Taking Screen Shots
- Sharing clipboard information with remote computers
- Customizing Remote Control performance
- 6 Using File Transfer
- Using File Transfer-Overview
- Navigating through drives and folders
- Selecting files and folders
- Copying or moving files and folders
- Setting File Transfer options for the results you want
- Synchronizing folders with SmartXchange
- Replacing one folder with another: Clone Folder
- Speeding file transfers with SpeedSync and compression
- Resuming an interrupted file transfer
- 7 Automating file synchronization with Xchange Agent
- 8 Using Print Redirection
- 9 Using Text Chat and Voice Chat
- Exchanging typed messages using Text Chat
- Talking to someone using Voice Chat
- Introduction to troubleshooting
- Checklist for modem connections
- For Best Results: Use a hardware (controller-based) modem, such as an external (serial) modem. LapLink Gold works best when all ...
- Run LapLink on both computers
- Ensure that the modem can answer a call or dial out
- Test the modem outside of LapLink Gold
- Check the settings for a Windows modem
- Disable error control and data compression on both computers
- Set a longer timeout value
- Lower the modem speed on the computer opening the connection
- Check the security setup on the remote computer
- Disable call waiting and answering machines
- Use Dialing Properties to simplify the dialing process.
- Disable other programs that use COM ports while running LapLink
- Checklist for Dial-Up Networking connections
- Ensure that Dial-Up Networking is installed
- Once connected using Dial-Up Networking, connect to your corporate network
- Ensure that your computer is set up for network connections
- Run LapLink on both computers
- Use Dialing Properties to simplify the dialing process.
- Disable other programs that use serial (COM) ports while running LapLink
- Disconnect a Dial-Up Networking connection manually
- Checklist for network connections
- Enable the network port for LapLink connections
- Run LapLink on both computers
- Refresh the list of connections
- Ensure that the network is installed
- Type the password carefully
- Type the TCP/IP name or address
- Check the security setup of the host computer
- If you receive a “not authorized” error message, be sure to change the security setting on the host from the default of “Private...
- IPX connections: change the type of frame on both computers
- Checklist for Internet connections
- The computer you want to connect to must have its Internet address published by an Internet directory, and you must know what the address is
- Both computers must be on the Internet and running LapLink
- Enable a TCP/IP port in LapLink
- Check the security setup on the host computer
- Internet connections between computers behind firewalls may require special configuration
- Other Tips
- Confirm that the host computer is currently published to the ILS Server:
- If the host computer is behind a firewall, there are 3 options to establish a connection.
- Checklist for cable connections
- Important: Different cable types are supported for different versions of Windows.
- Ensure that Autoconnect is turned on
- Run LapLink on both computers
- Check the cable
- Consult the Windows Device Manager when in doubt about USB or other kinds of ports
- Enable the port
- Serial cable connections: lower the speed of a serial port
- Restart the computer
- Improving parallel cable performance in Windows 95 and Windows 98
- Checklist for wireless connections
- Checklist for CAPI 2.0/ISDN connections
- Run CAPI-compatible versions of LapLink on both computers
- Check the security setup on the remote computer
- Ensure that LapLink is set up to answer calls over CAPI 2.0/ISDN
- If you are using ISDN in North America, avoid using the LapLink CAPI 2.0/ISDN
- Close some LapLink services to allow connections over both channels
- Checklist for File Transfer
- Drop files directly on target folder
- Use the Copy or Move command
- Make File Transfer available to other computers
- Log on to Windows before trying to use File Transfer
- General tips for faster transfers
- Tips for transfers over a serial cable
- Tips for transfers over modems
- Tips for transfers over a network
- Tips for SmartXchange
- Ensure that you have read access rights to network files you want to copy
- Checklist for Xchange Agent
- Ensure that LapLink is running on the host computer
- Make sure that a scheduler program is running
- Change an Xchange Agent schedule in your scheduler program
- Close an Xchange Agent before it is scheduled to run
- Create an Address Book entry to meet the security requirements of the remote computer
- Turn off the LapLink callback feature
- Avoid moving or deleting agent files for which you have created shortcut icons
- Create a filter to synchronize a single file
- Use Preview to limit the files to be copied in the current synchronization
- Use Xchange Agent to overwrite, not merge, files
- Checklist for Remote Control
- Improve performance from the guest
- Control the display properties of the host from the guest
- Make Remote Control available to other computers
- Use the keyboard to view the host screen
- Use the latest driver for your video adapter
- Avoid changing the color depth or display properties of a host
- Use a special key combination to log on to a Windows NT, Windows 2000, XP or 2003 host
- Do not install other remote control products and LapLink on the same computer
- Avoid pressing CTRL+ALT+DELETE when viewing a Windows NT, Windows 2000, XP or 2003 host in full- screen Remote Control
- Keep LapLink running before the Windows NT, Windows 2000, XP or 2003 logon prompt
- Avoid running a Windows NT, Windows 2000, XP or 2003 host in VGA mode
- Run DOS in a window on a Windows NT, Windows 2000, XP or 2003 host
- Checklist for Print Redirection
- Use the same printer driver on both ends of a connection
- Use the Windows Control Panel to get additional information
- When several printers are available, you can set up LapLink to prompt you for the printer to use
- When printing from 16-bit programs, use the default printer
- Some printer drivers do not support Print Redirection
- Checklist for Text Chat
- Checklist for Voice Chat
- Use full duplex sound card drivers on both ends of the connection
- When using half duplex, wait for the other person to finish talking
- Adjust your microphone to a comfortable level
- Adjust your speakers or headphones to a comfortable level
- Minimize background noise, if possible
- Tips for improving Voice Chat performance
- Checklist for modem connections