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Troubleshooting – LaCie Databank User Manual

Page 26

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7. Troubleshooting

page 26

LaCie Data Bank Hi-Speed USB 2.0

User’s Manual

7. Troubleshooting

In the event that your LaCie Data Bank is not working correctly, please refer to the following checklist to find out where the
problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correct-
ly, please have a look at the FAQs that are regularly published on our Web site –

www.lacie.com

. One of these FAQs

may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates
will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see

8. Contacting Customer

Service

for details).

Manual Updates

LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our
goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your
new device.

If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most
current version available.

These Troubleshooting tips are divided up by operating system:

Mac Users – click here

Windows Users – click here