Lucent Technologies DEFINITY ProLogixTM Solutions 555-235-100 User Manual
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5
CentreVu Compact Call Center Drop-In Solutions
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 5-26
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CD-ROM-based ACD/Vectoring training
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CD-ROM based Basic Call Management System administrative training
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DEFINITY Integrated Announcement circuit pack, which is the hardware that
connects into the DEFINITY ProLogix Solutions system to enable delayed
announcements.
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DEFINITY Call Classifier circuit pack, which enables calls centers to offer
callers simplified call prompting capabilities for basic menu selections and
routing options without needing an INTUITY CONVERSANT system.