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Lennox Hearth ADAGIO-EN User Manual

Page 25

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25

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

1. Nothing happens when ON/OFF switch is

turned on (pilot does not spark).

A. Low voltage/or bad lead wires.

Check voltage on AC terminals of module. The value

should be around 24 VAC. Confirm that wire con-

nections are secure.

B. Damaged igniter wire.

Check for visible cracked casing, cuts, etc.

C. Damaged pilot assembly.

Check pilot assembly for visibly broken spark elec-

trode, etc.

D. On/Off switch defective

Check switch and connections. Replace switch, if

necessary.

2. The main burner does not light and the

igniter is sparking.

A. No fuel supply.

Ensure that the gas supply is turned on.

B. Loose sensor wire.

Ensure sensor wire connection is secure to purple

wire of ignition control.

C. Loose wires to valve.

Ensure blue and white (2) wires connection is secure

to valve.

D. Air in the gas line.

Purge gas line of air.

E. Low voltage.

Test voltage at AC terminals of module for 24 VAC.

If no voltage, replace module.

Check electrical connections between module and gas

control. If okay, replace gas control (valve).

3. The main burner come "ON" but then go

"OFF".

A. Gas supply is turned "OFF".

Turned gas supply to "ON".

B. Loose wire connection on valve or

ignition module.

Check wire connection.

C. Flame does not engulf flame sensor.

Check location of sensor.

D. Obstructed vent system.

Check vent system for obstructions.

4. The log and glass soot.

A. Flame impingement on the log.

Check for proper log placement.

B. Improper air shutter opening.

Check for proper air shutter openings.

TROUBLESHOOTING GUIDE - ELECTRONIC GAS CONTROL SYSTEM

Note: Before troubleshooting the gas control system, Ensure external gas shut off valve, located at gas supply inlet, (and

wall switch, iff applicable), is in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.