Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 - Manual (Page 77)

EL — Enhanced-List Application
Issue 1 July 1997 67
Repair Procedure:
Evaluate list membership hierarchy and delete unnecessary nesting so that ELA
can handle delivery of the message. See
Lucent I NTUITY Messaging Solutions
Release 4 Administration, 585-310-564 for procedures.
Event ID: ELA-loopvioltn
Description: There are two enhanced lists that refer to each other. For
example, enhanced list 1 contains enhanced list 2 as a
member, and enhanced list 2 contains enhanced list 1 as
a member.
Repair Procedure:
Go to the Administer Enhanced-Lists window.
1. Use (F5) OPEN E-LIST to open one of the indicated Enhanced
Lists.
2. Search for the extension of the other Enhanced List.
3. Use (F7) DELETE E-LIST to delete the Enhanced List.
See Lucent I NTUITY Messaging Solutions Release 4 Administration,
585-310-564 for more detailed procedures.
Event ID: ELA-mboxlock01
Description: An enhanced-list mailbox does not have trusted server
access.
Repair Procedure:
1. In AUDIX, enter ch cos ELA_Class_of_Service_Name/Number
2. Verify that the Trusted Server Access? field is set to y
3. Enter ch su Enhanced_List_mailbox_extension
4. Verify the Class of Service field is the appropriate cos.
See Lucent I NTUITY Messaging Solutions Release 4 Administration,
585-310-564 for more detailed procedures.
Event ID: ELA-chkrestrct
Description: A message was found in the shadow mailbox.
Repair Procedure:
1. In AUDIX, enter ch sys se