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Solving computer problems – Lenovo 3000 Y410 User Manual

Page 53

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Solving Computer Problems

Chapter 4. Solving Computer Problems

45

Battery Problems

Problem:

Missing, discolored, or bright dots appear on the screen every
time you turn on your computer.

Solution:

This is an intrinsic characteristic of the TFT technology. Your
computer’s display contains multiple thin-film transistors
(TFTs). A small number of missing, discolored, or bright dots on
the screen might exist all the time.

Problem:

A message, “Unable to create overlay window,” appears when
you try to start DVD playback.
-or-
You get poor or no playback while running video playback,
DVD playback, or game applications.

Solution:

Do either of the following:
• If you are using 32-bit color mode, change the color depth to

16-bit mode.

• If you are using a desktop size of 1280×1024 or larger, reduce

the desktop size and the color depth.

Problem:

The battery cannot be fully charged by the power-off method in
the standard charge time for your computer.

Solution:

For details, see “Checking Battery Status” in Chapter 3.

Problem:

Your computer shuts down before the battery status indicator
shows empty,
-or-
Your computer operates after the battery status indicator shows
empty.

Solution:

Discharge and recharge the battery.

Problem:

The operating time for a fully charged battery is short.

Solution:

For details, see “Handling the Battery” in Chapter 3.

Problem:

The computer does not operate with a fully charged battery.

Solution:

The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on the
computer again.

Problem:

The battery does not charge.

Solution:

For details, see “Handling the Battery” in Chapter 3.

Lenovo 3000Y410 UG.book Page 45 Friday, September 14, 2007 1:37 PM