Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 64

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

Voice Messaging Operations

5. Enter the message retrieval number.

■

You hear a ringback tone.

■

The display shows the number you are calling.

6. After the voice messaging system answers, press the

button followed by

the extension number for the guest.

■

A message confirms that this is a “previous” guest.

7. Enter either the guest’s password or the attendant password.

8. At this point, you can transfer the call to the guests so they can retrieve

their messages. Press either the

RELEASE

button from the attendant console

or the

TRANSFER

button from a backup telephone.

■

The guests are connected to the voice messaging system and can
now retrieve their messages by following the voice messaging
prompts.