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User operation – Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 55

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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

51

Front Desk Operations

User Operation

The user operation for updating and viewing housekeeping status using the PMS
is given in the PMS documentation.

You can check the current status of all rooms based on the housekeeping status
codes defined for your switch (refer to

‘‘Status Codes’’ on page 67

for more

information about status codes).

NOTE:

If your switch has a PMS that supports Housekeeping Status, use this
feature from the PMS, not the console. The only exception to this is if
the link to the PMS is not operational.

To check the current room status, perform the following:

1. Press the

MAID STATUS

button.

The Maid Status lamp goes on.

The following displays:

2. Press a number between 1 and 6 (refer to

page 66

for the status code

definitions).

The following displays:

3. Press one of the DXS hundreds select buttons.

The LEDs in the upper part of the selector console light for all
rooms that match the requested status.

4. You can enter different status codes to see the rooms that are in the

different housekeeping states.

5. Press the

NORMAL MODE

button when finished.

The console returns to the normal operating mode.

6. If you are not sure which rooms are available, press the

OCCUPD ROOMS

button.

The lamps associated with the rooms already occupied will display
on the DXS selector console. Determine an unoccupied room from
this information.

Enter Desired Room State (1-6)