Canceling wakeup calls – Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 40

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

Front Desk Operations

Canceling Wakeup Calls

Once a wakeup call has been delivered successfully, the request is canceled
automatically. However, you can cancel a wakeup call manually before it is
delivered by doing the following:

NOTE:

With Dual Wakeups, you can delete only one wakeup call at a time.
You must do this procedure twice to delete both wakeup calls.

1. Press the

AUTO WAKEUP

button.

■

The Auto Wakeup lamp goes on.

■

The following displays:

2. If you are already on an active call with the guest requiring the

cancellation, the extension number is displayed automatically. Press the

button to select the displayed extension.

If you are not connected to the room requiring wakeup, enter the room
number, followed by the

button. (If you make a mistake, press the

AUTO

WAKEUP

button again and start over.)

■

The following displays:

3. To cancel the displayed wakeup call, press the

DELETE

button. To skip that

wakeup call, go to

Step 4.

■

The following displays:

■

If the Dual Wakeup feature is enabled, you must repeat this
procedure starting with

Step 1.

Otherwise, the console returns to the

normal operating mode.

4. Press the

button twice to skip the first wakeup call.

■

The following displays:

5. To cancel the displayed wakeup call, press the

DELETE

button.

■

The following displays:

■

The console returns to the normal operating mode.

AUTO WAKEUP - Ext:

AUTO WAKEUP - Ext: Time:

WAKEUP REQUEST CANCELED

CONFIRMED. 2nd WAKEUP:

Time:

WAKEUP REQUEST CANCELED