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Diagnosing problems, Diagnosing, Problems – Lenovo Z61t User Manual

Page 19

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Diagnosing

problems

If

you

have

a

problem

with

your

computer,

you

can

test

it

by

using

PC-Doctor

®

for

Windows.

To

run

PC-Doctor

for

Windows,

do

as

follows:

1.

Click

Start

.

2.

Move

the

pointer

to

All

Programs

(Programs

in

Windows

2000)

and

then

to

PC-Doctor

for

Windows

.

3.

Click

PC-Doctor

.

For

more

information

about

PC-Doctor

for

Windows,

see

the

Help

for

the

program.

Attention

Running

any

tests

can

take

up

to

several

minutes

or

longer.

Make

sure

you

have

time

to

run

the

entire

test;

do

not

interrupt

the

test

while

it

is

running.

My

computer

is

not

operating

properly.

Study

the

“Problem

solving

section

of

Access

Help.

This

Guide

describes

only

problems

that

might

prevent

you

from

accessing

the

online

help

system.

Where

are

the

recovery

CDs?

No

recovery

CD

or

a

Windows

CD

is

provided

with

your

computer

originally.

For

an

explanation

of

the

alternative

recovery

methods

offered

by

Lenovo,

see

“Restoring

factory

contents”

on

page

27

of

this

Guide.

How

can

I

contact

the

Customer

Support

Center?

See

Chapter

6,

“Getting

help

and

service,”

on

page

39

of

this

Guide.

For

the

phone

numbers

of

the

Customer

Support

Center

nearest

to

you,

see

“Worldwide

telephone

list”

on

page

46.

Where

can

I

find

warranty

information?

See

the

separate

Safety

and

Warranty

Guide

for

detailed

warranty

information.

For

the

warranty

applicable

to

your

computer,

including

the

warranty

period

and

type

of

warranty

service,

see

“Warranty

Information”

on

page

43.

Solving

computer

problems

Chapter

3.

Solving

computer

problems

11