Appendix b. problem solving, Appendix, Problem – Lenovo ThinkCentre 41N5622 User Manual
Page 27: Solving
Appendix
B.
Problem
solving
Computer
problems
can
be
caused
by
hardware,
software,
or
user
error.
Using
the
information
in
this
section,
you
might
be
able
to
solve
problems
yourself
or
gather
helpful
information
that
you
can
pass
on
to
a
service
technician.
You
might
also
need
to
refer
to
your
computer,
operating-system,
or
sound-adapter
documentation.
Review
the
following
list
for
any
problem
description
that
might
fit
your
situation.
Transporting
data
with
DVD-RAM
Media
DVD-RAM
Media
can
be
read
on
any
ThinkCentre
DVD-ROM
drive
which
has
RAM-read
compatibility,
but
certain
requirements
must
be
satisfied.
Your
system
either
must
have
a
2.0
compliant
UDF
reader
or
you
must
finalize
the
media
before
it
can
be
read.
If
you
do
not
have
a
2.0
compliant
UDF
reader:
After
data
is
written
to
the
DVD-RAM
media,
it
must
be
finalized
before
it
can
be
read
in
an
ThinkCentre
DVD-ROM
with
RAM-read
drive.
Finalizing
the
media
does
not
prevent
the
user
to
write
more
data.
The
DVD-RAM
media
may
be
finalized
more
than
once.
It
is
impossible
for
the
ThinkCentre
DVD-ROM
with
RAM-read
drive
to
read
the
media
which
has
not
been
finalized.
If
you
have
a
2.0
compliant
reader:
Unfinalized
DVD-RAM
media
can
be
read.
Obtaining
a
2.0
compliant
UDF
reader:
Free
third
party
UDF
reader
software,
such
as
VOB
InstantRead,
can
be
downloaded
from
http://www.vob.de/us/Downloads.htm
Third
party
software
is
not
supported
by
Lenovo.
Use
at
your
own
risk
with
no
warranties
expressly
written
or
implied.
v
Your
computer
or
DVD-ROM
drive
does
not
operate
correctly,
or
the
busy
indicator
light
does
not
come
on.
Take
the
following
actions:
1.
Check
that
the
disc
is
loaded
with
the
label
side
up.
2.
Check
that
all
devices
are
properly
connected
to
the
computer
and
to
the
electrical
outlet.
3.
Turn
off
the
computer,
unplug
the
cables
for
your
computer
and
all
attached
devices,
and
remove
the
computer
cover.
4.
Check
that
all
power
and
Serial
ATA
cables
are
securely
attached.
Disconnect
the
Serial
ATA
cable
and
check
for
bent
or
misaligned
pins.
If
you
do
not
find
any
problems,
reconnect
the
interface
cable.
Replace
the
computer
cover,
and
reattach
all
cables
and
power
cords.
Turn
on
the
computer,
restart
the
operating
system,
and
attempt
to
open
the
loading
tray
by
pressing
the
Open/Close
button.
If
the
tray
fails
to
open
and
the
busy
indicator
does
not
light,
turn
off
the
computer
and
try
using
another
15-pin
dc
power
cable.
©
Lenovo
2005,
2006.
Portions
©
IBM
Corp.
2001.
B-1