Kenwood KDC-37MR User Manual
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CD/External disc control mode
The computer chip in the unit is not functioning normally.
Press the reset button on the unit (see p. 5).
The disc control mode cannot
be selected.
No wire has been connected to the disc changer input
terminal on the unit.
Connect the wire to the disc changer input terminal on
the unit.
The specified disc does not
play, but another one plays
instead.
The specified CD is quite dirty.
Clean the CD.
The CD is upside-down.
Load the CD with the labeled side up.
The disc is loaded in a different slot from that specified.
Eject the disc magazine and check the number for the
specified disc.
The disc is severely scratched.
Try another disc instead.
The sound skips.
Something is touching the disc changer.
Remove whatever is touching it.
The CD is scratched or dirty.
If skipping happens at the same place when the car is
stopped, something with the CD is wrong. Clean the CD.
The display shows that the
changer is being played, but no
sound can be heard.
The specified track will not
play.
Random play or magazine random play has been
selected.
Turn off random play or magazine random play.
SOLUTION
POSSIBLE CAUSE
PROBLEM
Troubleshooting Guide
Track repeat, disc repeat, track
scan, random play, and
magazine random play start by
themselves.
The setting is not canceled.
The settings for these functions remain on until the
setting to off or the disc ejected, even if the power is
turned off or the source changed.
Cannot play CD-R or CD-RW.
Finalization processing is not being conducted for CD-
R/CD-RW.
Conduct finalization processing with CD recorder.
A non-compatible CD changer is being used to play the
CD-R/CD-RW.
Use a CD changer compatible with CD-R/CD-RW to play.
Free switching of the sound
quality.
The System Q function is set on Scan mode.
Refer to the “System Q” page and switch it to a
function other than Scan mode. (see p. 10)
Can’t remove disc.
The cause is that more than 10 minutes has elapsed
since the vehicle ACC switch was turned OFF.
The disc can only be removed within 10 minutes of the
ACC switch being turned OFF. If more than 10 minutes
has elapsed, turn the ACC switch ON again and press
the Eject button.
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