Troubleshooting, Basic troubleshooting, 3 troubleshooting – Kodak ESP 7200 Series User Manual
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Troubleshooting
Basic troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your printer.
Wait five seconds. Turn on the printer.
Use the following information to help troubleshoot problems with your printer.
Problem
Possible Solutions
Printer does not
power on
• Make sure you are using the power cord that came with your printer.
• Make sure the power cord is connected to the AC adapter and is
plugged into an outlet or power strip.
• If the USB 2.0 cable was disconnected from the printer, then
reconnected, or if power to the printer was interrupted, restart the
computer.
Printer not detected
• Make sure your printer is plugged in and turned on.
• If you are using a USB cable, make sure that:
–
you have a USB 2.0 cable.
–
the USB cable is connected to both your printer and your
computer.
• If you are using a wireless connection, make sure that:
–
the printer is connected to your wireless network (check the
Wi-Fi connectivity LED and the SSID).
–
the router is transmitting data.
–
the firewall (excluding WINDOWS Firewall) is allowing the
services needed for your printer.
For more information, go to
Wireless connectivity For wireless connectivity issues, go to
Printhead carriage jam • Open the printer access door and clear any obstructions.
• Check that the printhead and ink cartridges are installed correctly.
(The printhead and ink cartridges are installed correctly when you
hear them click into place.)
Print quality
• For best results, use KODAK Paper or a paper with the COLORLOK
Technology logo on the package.
• Make sure the paper is loaded correctly (see
).
• For more information, go to
, select All-in-one
printer
, then Print Quality (missing colors, blank prints, etc).