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Troubleshooting guide – Kenwood eXcelon KDC-X792 User Manual

Page 37

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37

Troubleshooting Guide

Some functions of this unit may be disabled by
some settings made on this unit.

!

• Cannot set up the subwoofer.

• Cannot set up the High Pass Filter.

• Cannot set up the Fader.

• No Audio control effect on AUX.
▲ • of (page 4)

is not set to On.

• The Dual zone function is enabled.

Setup> (page 24)

!

• Cannot set up the subwoofer phase.

▲ The Low Pass Filter is set to Through. ☞

Setup> (page 24)

!

• Cannot select the output destination of the

subsource in the Dual zone.

• Cannot adjust the volume of the rear speakers.
▲ The Dual zone function is disabled. ☞

Setup> (page 24)

!

• Cannot register a security code.

• Cannot set up Display Illumination Control.
(page 21) is not

turned off.

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The Touch Sensor Tone does not sound.

✔ The preout jack is being used.

☞ The Touch Sensor Tone cannot be output from

the preout jack.

?

The illumination flashes when the knob or button

is operated.
✔ This is the key illumination effect.

☞ You set this effect in “MENU” > “ILM Effect” of

(page 6).

Tuner source

?

Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

Disc source

?

The specified disc does not play, but another one

plays instead.
✔ The specified CD is quite dirty.

☞ Clean the CD, referring to the CD cleaning of the

section on (page 31).

✔ The disc is loaded in a different slot from that

specified.
☞ Eject the disc magazine and check the number

for the specified disc.

✔ The disc is severely scratched.

☞ Try another disc instead.

Audio file source

?

The sound skips when an Audio file is being

played.
✔ The media is scratched or dirty.

☞ Clean the media, referring to the CD cleaning of

the section on (page 31).

✔ The recording condition is bad.

☞ Record the media again or use another media.

?

Noise is heard when carrying out Folder Search.

✔ Noise may be produced if folders without audio files

exist continuously in the playing media.
☞ Do not make folders without audio files.

This manual is related to the following products: