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Troubleshooting and support, Picture frame problems, 5 troubleshooting and support – Kodak S730 User Manual

Page 43

background image

www.kodak.com/go/support

37

5

Troubleshooting and support

For step-by-step product support, visit

www.kodak.com/go/digitalframesupport

and

select Step-by-Step Solutions & Repair.

Picture frame problems

If...

Try one or more of the following

Frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 2

).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Nothing happens when
a memory card or USB
device is connected.

Insert a certified SD/SDHC/MMC/XD/MS/MS Pro Duo Card, with
images, into the card slot, then push to seat it (see

page 8

).

Make sure the USB device is connected securely (see

page 9

).

Make sure the file format of your pictures and videos are
supported. (See

page 42

).

NOTE: Pictures may take a longer time to display when the picture/video files are large

or when using a large capacity memory card or other connected device.

Touch border doesn’t
work.

Use your finger to make your selections on the Quick Touch
Borders (see

page 4

). Lights on the border show you where to

touch.

IMPORTANT:

Tap the lights on the borders, don’t touch the screen.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

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