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Troubleshooting chart (continued) – Kenmore 153.331572 User Manual

Page 36

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36

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

THERMOSTAT FAILS TO

SHUT-OFF

1. Thermostat not functioning properly

2. Improper

calibration

1. Replace

thermostat

2. Replace

thermostat

COMBUSTION ODORS

1. Insufficient secondary air

2. Water heater flue or vent system

blocked

3. Heater installed in a confined area

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean, locate source and correct

3. Provide fresh air ventilation

SMOKING AND CARBON

FORMATION (SOOTING)

1. Insufficient secondary air

2. Low gas pressure

3. Water heater flue or vent system

blocked

4. Thermostat not functioning properly

5. Heater installed in a confined area

6. Burner flame yellow-lazy

1. Provide ventilation to water heater. Check flue

way, flue baffle, burner

2. Check with gas utility company

3. Clean, locate source and correct

4. Replace

thermostat

5. Provide fresh air ventilation

6. See “Burner Flame Yellow-Lazy”

CONDENSATION

1. Temperature setting too low

1. Increase the temperature setting. Refer to the

“Condensation” sub-section of this manual’s

Troubleshooting Guide.

BURNER FLAME FLOATS

AND LIFTS OFF PORTS

1. Orifice too large

2. High gas pressure

3. Water heater flue or vent system

blocked

4. Cold

drafts

1. Replace with correct orifice

2. Check with gas utility company

3. Clean flue and burner-locate source and correct

4. Locate source and correct

BURNER FLAME TOO HIGH 1. Orifice too large

1. Replace with correct orifice

FLAME BURNS AT ORIFICE

1. Thermostat not functioning properly

2. Low gas pressure

1. Replace

thermostat

2. Check with gas utility company

PILOT FLAME

TOO SMALL

1. Pilot line or orifice clogged

2. Low gas pressure

1. Clean, locate source and correct

2. Check with gas utility company

TROUBLESHOOTING CHART (CONTINUED)