Samsung SPH-A460 - Manual (Page 148)

Section 21
148 Terms and Conditions & Warranty Information
Roaming
Calls made outside of your Home Service Area and outside of the Sprint PCS Network
are “roaming” calls. Your Sprint PCS phone is specifically designed and engineered
to work only on the Sprint PCS Network. It works on another CDMA PCS provider’s
system only when a roaming agreement is in place between Sprint PCS and the other
provider. If your Sprint PCS Phone is a dual-mode phone, it works on both a CDMA
PCS provider’s system (in addition to the Sprint PCS Network) and a wireless analog
telecommunications provider’s system only when roaming agreements are in place
between Sprint PCS and the other providers. If we do not have a roaming agreement
in place, you may be able to place roaming calls “manually” by using a valid credit
card. If there is a gap or other interruption of coverage within a Sprint PCS coverage
area that prevents connection with the Sprint PCS network and your dual-mode
phone is set to roam automatically when outside Sprint PCS coverage, you may incur
roaming fees within a Sprint PCS coverage area. Certain features are not available
when roaming. Roaming rates may be different from and higher than the rates you
pay for calls within your Sprint PCS Home Service Area and on the Sprint PCS
Network. Roaming charges are invoiced according to the practices of the roaming
service provider. When roaming, you are subject to the limitation of liability
provisions and other applicable rules imposed by the roaming service provider.
Interruption of Service
We may give credit for a continuous interruption of Services for more than 24 hours
on a case-by-case basis. Interruptions caused by your negligent or willful actions, or
by failure of equipment or service not provided by us, or by causes beyond our
reasonable control, do not qualify for credit. We may provide you with an airtime
credit of one minute for a call that is disconnected because of transmission
limitations caused by atmospheric, geographic or topographic conditions and that
you redial within one minute of disconnection. You must notify us within 24 hours of
the disconnection to request credit.
Phones and Other Equipment
Phones and other equipment may be purchased and returned as provided in the
purchase documents. We are not the manufacturer of the phones or other equipment.
The only warranties on the phones or other equipment are any limited warranties
extended by the manufacturers. We have no liability in connection with the phones
and other equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment
If your phone or other equipment is lost or stolen, you must notify us by calling
Sprint PCS Customer Care. You are responsible for all charges for Services provided to
the Number for the lost or stolen equipment before you notify us of the loss or theft.
We will deactivate Services to the Number upon notification to us of any loss or theft.
You may be required to provide evidence of the loss or theft (for example, a police
report or sworn statement). If the equipment is later found, we may require that you
exchange it for another phone or other equipment before we reactivate Services (if we
do reactivate Services), as well as require you to pay a reactivation fee. We will
deactivate Services to any Number without prior notice to you if we suspect any
unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us
in investigating suspected unlawful or fraudulent use.