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Troubleshooting guide – Kenwood KDC-MPV5025 User Manual

Page 36

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Troubleshooting Guide

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

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The power does not turn ON.

✔ The fuse has blown.

☞ After checking for short circuits in the wires,

replace the fuse with one with the same
rating.

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There’s a source you can’t switch.

✔ There’s no media inserted.

☞ Set the media you want to listen to. If there’s

no media in this unit, you can’t switch to each
source.

✔ The Disc changer isn’t connected.

☞ Connect the Disc changer. If the Disc changer

isn’t connected to it’s input terminal, You can’t
switch to an external disc source.

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The memory is erased when the ignition is

turned OFF.

✔ The ignition and battery wire are incorrectly

connected.

☞ Connect the wire correctly, referring to the

section on 'Connecting Wires to Terminals'.

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There’s no loudness effect.

✔ You’re using Subwoofer preout.

☞ Loudness has no effect in Subwoofer preout.

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Even if Loudness is turned ON, high-pitched tone

isn’t compensated for.

✔ Tuner source is selected.

☞ High-pitched tone isn’t compensated for when

in Tuner source.

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The TEL mute function does not work.

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the

section on 'Connecting Wires to Terminals'.

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The TEL mute function turns ON even though the

TEL mute wire is not connected.

✔ The TEL mute wire is touching a metal part of the

car.

☞ Pull the TEL mute wire away from the metal

part of the car.

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No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to

one side.

☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are

connected incorrectly.

☞ Reconnect the input/output wires or the

wiring harness correctly. See the section on
'Connecting Wires to Terminals'.

✔ The values of Volume offset are low.

☞ Turn up the Volume offset, referring to the

section on 'Audio Control' (page 11).

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The sound quality is poor or distorted.

✔ One of the speaker wires is being pinched by a

screw in the car.

☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

☞ Reconnect the speaker wires so that each

output terminal is connected to a different
speaker.

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The Touch Sensor Tone doesn’t sound.

✔ The preout jack is being used.

☞ The Touch Sensor Tone can’t be output from

the preout jack.

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The Dimmer function doesn’t work.

✔ The Dimmer wire isn’t connected correctly.

☞ Check the Dimmer wire connection.

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The display color changes subtly.

✔ This is because the temperature is different than

the temperature when the setting was done.

☞ The display color condition changes subtly

according.to the ambient temperature.

Tuner source

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Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

✔ The antenna control wire is not connected.

☞ Connect the wire correctly, referring to the

section on 'Connecting Wires to Terminals'.

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The desired frequency can’t be entered with the

Direct Access Tuning.

✔ A station that can’t be received is being entered.

☞ Enter a station that can be received.

✔ You’re trying to enter a frequency with a 0.01 MHz

unit.

☞ What can be designated in the FM band is to

0.1 MHz.

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