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Problems – Koss KS3101A-2 User Manual

Page 38

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NO RETURN TO START-UP SCREEN
WHEN DISC IS REMOVED

Check to see if the program requires another
disc to be loaded.

Reset by unplugging the player from the power,
then connect the power again.

THE PLAYER DOES NOT RESPOND TO
THE REMOTE CONTROL

Aim the remote control directly at the sensor
on the front of the player.

Avoid all obstacles which may interfere with the
signal path.

Inspect or replace the batteries.

DISTORTED OR B/W PICTURE

The disc format does not match the TV-set used
(PAL/NTSC).

NO AUDIO AT DIGITAL OUTPUT

Check the digital connections

Check the Digital Out menu to make sure that
the digital output is correctly set.

Check if the audio format of the selected audio
language matches your unit capabilities.

YOU HAVE FORGOTTEN THE PASSWORD

Under no disc condition, press Number Key 7,
Number Key 6, Number Key 4, Number Key 1
and Number 8 on Remote Control in order.

THE DISC IS STUCK INSIDE THE PLAYER

In case the disc is stuck inside the tray, please
switch off the unit, unplug the power cord and
wait for 2 minutes. The player will resume
normal operation after switching on.

Problems ?

If it appears that your unit is faulty, first consult this
checklist. It may be that something simple has been
overlooked.
Under no circumstances should you try to repair
the player yourself; as this will invalidate the
warranty. Only qualified service personnel can
remove the cover or service this player.

NO POWER

Check if the on/off button on the front of the
player is set to on.

Check if power plug of the mains cord is properly
connected.

Check if there is power at the AC outlet by
plugging in another appliance.

NO PICTURE

Check if the TV is switched on.

Select the correct AV input on the TV.

Check the video connection.

Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).

DISTORTED PICTURE

Check the disc for fingerprints and clean with
soft cloth, wiping from center to edge.

Sometimes a small amount of picture distortion
may appear. This is not a malfunction.

COMPLETELY DISTORTED PICTURE

The disc format is not according to the TV-set
used (PAL/NTSC).

NO COLOUR IN PICTURE

The disc format is not according to the TV-set
used (PAL/NTSC).

Ensure DVD player is not connected through
VCR.

PICTURE SWING

• Relocated the unit further away from the

possible interference or emission source (e.g.
Radio, Power Amplifier, radiator etc.)

DISC CANNOT BE PLAYED

Ensure the disc label is upwards.

Clean the disc.

Check if the disc is defective by trying another
disc.

NO SOUND

Check audio connections.

If using a Hi-fi amplifier, try another sound
source.

Check that DTS is selected in the Audio Menu if
a DTS disc is played.

Ensure there is a DTS decoder connected when
selecting DTS.