Identifying error messages – Kodak P825 User Manual

Page 19

Troubleshooting and support

www.kodak.com/go/support

Identifying error messages

Error icon and meaning

Try one or more of the following

The card/device is empty.

■

Insert a different card or device with pictures (

The card/device is
unreadable or corrupt.

File is corrupted or it’s an
unsupported file format.

■

See

for supported file formats.

Internal memory is full,
unable to copy.

■

Delete pictures from internal memory (

Copy error—no memory
card or USB device is
inserted.

■

Insert a memory card or USB device and press the
Copy button again.

Copy error.

■

Recopy the picture to a different memory card or
USB device.

■

Turn off the frame, then turn it back on. Insert the
card or device in the frame.

■

Try the copy again. If the problem persists,
contact customer support help, at

Delete error.

■

Turn off the frame, then turn it back on.

■

Try the delete again. If the problem persists,
contact customer support help, at

Unknown error.

■

Turn off the frame, then turn it back on. If the
problem persists, contact customer support help,
at