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Troubleshooting guide – Kenwood KDC-5026G User Manual

Page 27

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27

Troubleshooting Guide

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

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The power does not turn ON.

✔ The fuse has blown.

☞ After checking for short circuits in the wires,

replace the fuse with one with the same rat-
ing.

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There’s a source you can’t switch.

✔ There’s no media inserted.

☞ Set the media you want to listen to. If there’s

no media in this unit, you can’t switch to each
source.

✔ The Disc changer isn’t connected.

☞ Connect the Disc changer. If the Disc changer

isn’t connected to it’s input terminal, You can’t
switch to an external disc source.

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The memory is erased when the ignition is

turned OFF.
✔ The ignition and battery wire are incorrectly con-

nected.
☞ Connect the wire correctly, referring to the

section on 'Connecting Wires to Terminals'.

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Even if Loudness is turned ON, high-pitched tone

isn’t compensated for.
✔ Tuner source is selected.

☞ High-pitched tone isn’t compensated for when

in Tuner source.

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No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to

one side.
☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are con-

nected incorrectly.
☞ Reconnect the input/output wires or the

wiring harness correctly. See the section on
'Connecting Wires to Terminals'.

✔ The values of Volume offset are low.

☞ Turn up the Volume offset, referring to the sec-

tion on 'Audio Control' (page 8).

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The sound quality is poor or distorted.

✔ One of the speaker wires is being pinched by a

screw in the car.
☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

☞ Reconnect the speaker wires so that each

output terminal is connected to a different
speaker.

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The Touch Sensor Tone doesn’t sound.

✔ The preout jack is being used.

☞ The Touch Sensor Tone can’t be output from

the preout jack.

Tuner source

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Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

✔ The antenna control wire is not connected.

☞ Connect the wire correctly, referring to the

section on 'Connecting Wires to Terminals'.

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The desired frequency can’t be entered with the

Direct Access Tuning.
✔ A station that can’t be received is being entered.

☞ Enter a station that can be received.

✔ You’re trying to enter a frequency with a 0.01 MHz

unit.
☞ What can be designated in the FM band is to

0.1 MHz.

Disc source

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"AUX1" is displayed without achieving External

disc control mode.
✔ Unsupported disc changer is connected.

☞ Use the disc changer mentioned in the 'About

CD players/disc changers connected to this
unit' (page 4) of the section on ‘Safety precau-
tions' .

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The specified disc does not play, but another one

plays instead.
✔ The specified CD is quite dirty.

☞ Clean the CD.

✔ The disc is loaded in a different slot from that

specified.
☞ Eject the disc magazine and check the

number for the specified disc.

✔ The disc is severely scratched.

☞ Try another disc instead.

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A CD ejects as soon as it is loaded.

✔ The CD is quite dirty.

☞ Clean the CD, referring to the CD cleaning of

the section on 'About CDs' (page 6)

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Can’t remove disc.

✔ The cause is that more than 10 minutes has

elapsed since the vehicle ACC switch was turned
OFF.
☞ The disc can only be removed within 10 min-

utes of the ACC switch being turned OFF. If
more than 10 minutes has elapsed, turn the
ACC switch ON again and press the Eject but-
ton.

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The disc won’t insert.

✔ There’s already another disc inserted.

☞ Press the [

0] button and remove the disc.

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Direct Search can’t be done.

✔ Another function is ON.

☞ Turn Random Play or other functions OFF.

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