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Common operating problems (con’t) – Sharp X2 User Manual

Page 64

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Appendix A: In Case of Difficulty

Common operating problems (con’t)

Symptom

Potential Problem

Suggested

Solution

Poor image quality (con’t)

™ Contaminated print --

front surface

™ Media leading edge is curled.

™ The head cleaning

mechanism may not have
completely cleaned the print
heads

™ Determine if the media

leading edge is curled. If it is
curled, cut off the curled
area. The curls might be
caused by media wrinkle. If
you have wrinkled media,
feed the media until the
wrinkles disappear, then cut
the media.

Clean the heads using the
Head Maintenance
procedure.

™ Contaminated

print:

back surface

™ A dirty or contaminated pinch

roller

™ A dirty or contaminated area

on the platen

™ Clean the pinch roller.

™ Clean the platen.

™ Dark prints

™ The printer might be set for

the wrong media

™ Ensure that 720 dpi printing

is not being performed on
360 dpi media

-

™ Different colors than

expected

™ The color displayed on the

host computer monitor and
the print colors are not
necessarily the same

™ Ensure both the monitor and

printer are calibrated.

™ Light or blank prints

™ The RIP processor is sending

the printer

invalid data

.

™ The room temperature is out

of recommended range.



™ The printer may be set to the

wrong media setting

™ Check the RIP software to

ensure it is producing valid
data.

™ Adjust the room temperature

to be in the range between
60°F (15°C) to 85°F (30°C) ;
preferably 72°F (23°C), and
let the equipment stabilize at
the new room temperature.

™ Ensure that 360 dpi printing

is not being performed on
720 dpi media

-