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Samsung ML-1520P User Manual

Page 113

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S

OLVING

P

ROBLEMS

6.16

Wrinkles or

creases

Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper

Specifications” on page 7.13.

• Open the rear cover and try printing to the rear output

tray (face-up).

• Turn over the stack of paper in the input tray. Also try

rotating the paper 180° in the feeder.

Back of printouts

are dirty

• The transfer roller may be dirty. See “Cleaning the Inside”

on page 5.5.

• Check for leaking toner. Clean the inside of the printer.

Black pages

• The toner cartridge may not be installed properly. Remove

the cartridge and reinsert.

• The toner cartridge may be defective and need replacing.

Install a new toner cartridge.

• The printer may require repair. Contact a service

representative.

Loose toner

Clean the inside of the printer.
• Check the paper type and quality. See “Paper

Specifications” on page 7.13.

• Install a new toner cartridge.
• If the problem persists, the printer may require repair.

Contact a service representative.

Character Voids

Character voids are white areas within the parts of
characters that should be solid black:
• If you are using transparencies, try another type of

transparency. Because of the composition of the
transparency, some character voids are normal.

• You may be printing on the wrong surface on the paper.

Remove the paper and turn it around.

• The paper may not meet paper specifications. See “Paper

Specifications” on page 7.13.

Problem

Solution