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Samsung ML-1520P User Manual

Page 111

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S

OLVING

P

ROBLEMS

6.14

Vertical lines

If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been

scratched. Install a new toner cartridge.

Gray background

If the amount of background shading becomes
unacceptable, the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper

Specifications” on page 7.13.

• Check the printer’s environment; very dry (low humidity)

or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.

• Remove the old toner cartridge and install a new one. See

“Installing the Toner Cartridge” on page 2.4.

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside”

on page 5.5.

• Check the paper type and quality. See “Paper

Specifications” on page 7.13.

• Remove the toner cartridge and install a new one. See

“Installing the Toner Cartridge” on page 2.4.

Vertical repetitive

defects

If marks repeatedly appear on the printed side of the page
at even intervals:
• The toner cartridge may be damaged. If a repetitive mark

occurs on the page, print a cleaning sheet several times to
clean the cartridge (see page 5.5). After the printout, if
you still have the same problems, install a new toner
cartridge. See “Installing the Toner Cartridge” on
page 2.4.

• Parts of the printer may have toner on them. If the defects

occur on the back of the page, the problem will likely
correct itself after a few more pages.

• The fusing assembly may be damaged. Contact a service

representative.

Problem

Solution